Refund Policy

At OKAN POWDER, we want every customer to be satisfied with their purchase.

Returns and Refunds

• You can request a return or refund by contacting us directly.

• For hygiene and food safety reasons, opened or consumed products cannot be returned or refunded.

Terms

• Products must be in their original condition, sealed and unused.

• Return costs may be charged to the customer, except in the case of an error on our part or a defective product.

Procedure

• Send an email to contact.okanpowder@gmail.com with your order number.

• After validation, we will tell you what to do next.

• The refund will be made after receipt and verification of the returned product.